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Support

Need help? We’re here for you

Get support from our team or manage your account online—whatever works best for you.

Manage your account anytime

Skip the wait—use your online account to:

  • View your loan details
  • Make or schedule payments
  • Access rewards
  • Update your information

Customer service

Ways to get help

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Chat with us

Get real-time help from our support team

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Call us

Speak with a customer service representative

877-671-5666

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Email Support

Send us your question and we’ll respond within one business day

customerservice@nuvaloan.com

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Mailing Address

Guidiville Rancheria of California
621 Medicine Way
Suite 2, Ukiah, CA 95482

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Hotline

OLA – Call the Online Lenders Alliance Consumer Hotline at 866-299-7585.
Tribal Hotline – If you have already contacted Customer Service and still need additional assistance, please call 888-359-6348 between 9:00 a.m and 5:00 p.m. CST.

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Browse FAQs

Find answers about applying, payments, and managing your loan